Everything you need to know about ordering first copy bags, watches, and shoes from First Copy Bags Dubai. Can’t find your answer? Message us on WhatsApp — we’re happy to help.
How do I place an order?
Browse our collection, choose your item, and place your order through our website or message us directly on WhatsApp. We’ll confirm availability, price, and delivery details right away.
Can I order through WhatsApp?
Yes. WhatsApp is our fastest and most popular ordering method. Just send us a photo or the name of the item you want.
Do I need an account to order?
No account is needed. Simply provide your name, phone number, and delivery address to complete your order.
Can I order in bulk?
Yes — we accept bulk and reseller orders. Contact us on WhatsApp or email for special pricing.
What does “first copy” mean?
“First copy” refers to high-quality replica items that closely match the look, feel, and detailing of the original design — at a much more affordable price.
What’s the difference between first copy and master copy?
Master copy items are typically a step above first copy in terms of materials, finishing, and detail accuracy. Both offer excellent value; the choice depends on your budget and preference.
Are the photos on your website real?
Yes — we use real photos of our actual products. Slight color differences may occur due to screen settings.
Do you sell original branded items?
No. We sell first copy and master copy items only. We are not affiliated with any luxury brand.
What payment methods do you accept?
We accept Cash on Delivery, bank transfer, and other methods as listed at checkout. Contact us on WhatsApp for details.
Is Cash on Delivery available?
Yes — Cash on Delivery is available across the UAE.
Are prices in AED?
Yes, all prices are in UAE Dirhams (AED).
Do you deliver across the UAE?
Yes — we deliver to Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
How long does delivery take?
Most orders are dispatched within 24 hours and delivered within 1–3 business days.
Is delivery free?
Delivery charges depend on your location and order value. Contact us on WhatsApp for exact rates.
Can I track my order?
Yes — we’ll share tracking or delivery updates with you via WhatsApp.
Can I return or exchange an item?
Yes — returns and exchanges are accepted within [X] days of delivery, provided the item is unused and in its original condition. See our Refund & Return Policy for full details.
What if I receive a damaged or wrong item?
Contact us immediately on WhatsApp with photos. We’ll arrange a replacement right away.
How long do refunds take?
Refunds are usually processed within 3–7 business days after we receive and inspect the returned item.
Our team is ready to help. Reach out anytime and we’ll get back to you fast.